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GP and Pharmacy support: open days, webinars and newsletters

We hold regular webinars and open days for prescribing and dispensing contractors on topics ranging from endorsing and referred backs to batch submissions and switching.  

Online sessions last approximately 60 minutes. 

In-person open days take place at Bridge House, Newcastle and usually last about 90 minutes.   

Sessions include an overview and insight into how we process prescriptions, best practice guidance, and an interactive questions and answers session.  

These sessions are aimed at contractors and primary care professionals including pharmacists, dispensing doctors, GPs who claim for personally administrated items (PADM), dispensing appliance contractors, university pharmacy students and trainee pharmacists. 

We also host free webinars for dispensing contractors. These last around 30 minutes and can cover topics including:

  • endorsing and referred backs

  • batch submissions and switching

All webinars are free of charge to attend.

Upcoming webinars for Dispensing Doctors

The dates and times of our next free webinars are:

  • Tuesday 19 May 2026 at 10am
  • Thursday 4 June 2026 at 2pm
  • Tuesday 16 June 2026 at 10am
  • Thursday 2 July 2026 at 10am
  • Tuesday 21 July 2026 at 2pm
  • Thursday 6 August 2026 at 10am
  • Tuesday 8 September 2026 at 2pm
  • Thursday 24 September 2026 at 10am
  • Tuesday 6 October 2026 at 2pm
  • Thursday 22 October 2026 at 10am
  • Tuesday 3 November 2026 at 2pm
  • Thursday 19 November 2026 at 10am
  • Tuesday 8 December 2026 at 2pm
     

Upcoming webinars for Pharmacies

The dates and times of our next free webinars are:

  • Thursday 21 May 2026 at 10am
  • Tuesday 9 June 2026 at 10am
  • Thursday 25 June 2026 at 2pm
  • Tuesday 7 July 2026 at 10am
  • Thursday 23 July 2026 at 2pm
  • Tuesday 11 August 2026 at 10am
  • Thursday 10 September 2026 at 2pm
  • Tuesday 22 September 2026 at 10am
  • Thursday 8 October 2026 at 2pm
  • Tuesday 20 October 2026 at 10am
  • Thursday 12 November 2026 at 2pm
  • Tuesday 24 November 2026 at 10am
  • Thursday 10 December 2026 at 2pm
     

Book your place on a webinar   

To book your place on a free webinar, email [email protected] and tell us the date and time of your preferred webinar.  

We regularly add more dates. Check this page for future webinars. 

Request a webinar 

If you have a particular need or topic that you would like us to cover, or if you are unable to attend one of the upcoming dates, we can arrange a bespoke webinar for you. Contact [email protected] for more information.   

Hints and Tips newsletters  

Hints and Tips is our quarterly e-bulletin featuring information, support and best practice guidance for pharmacy contractors, dispensing doctors, prescribing-only GPs, and appliance contractors.

Sign up for Hints and Tips and look out for the next edition direct to your inbox.

Read back issues of Hints and Tips 

Hints and Tips Dispensing Contractors Issue 63: April 2026 (online)

Hints and Tips Dispensing Contractors Issue 62: January 2026 (online)

Hints and Tips Dispensing Contractors Issue 61: October 2025 (online)

Hints and Tips Dispensing Contractors Issue 60: July 2025 (online)

Hints and Tips Dispensing Contractors Issue 59: April 2025 (online)

Hints and Tips Dispensing Contractors Issue 58: February 2025 (online)

Hints and Tips Dispensing Contractors Issue 57: October 2024 (online)​​Hints and Tips Dispensing Contractors Issue 56: July 2024 (online)

Hints and Tips Dispensing Contractors Issue 55: April 2024 (online)

Hints and Tips Dispensing Contractors Issue 54: January 2024 (online)

Hints and Tips Dispensing Contractors Issue 53: October 2023 (online)

Hints and Tips Dispensing Contractors Issue 52: July 2023 (online)

Hints and Tips Dispensing Contractors Issue 51: April 2023 (online)

Hints and Tips Dispensing Contractors Issue 50: January 2023 (online)

Hints and Tips Dispensing Contractors Issue 49: October 2022 (online)

Hints and Tips Dispensing Contractors Issue 48: July 2022 (online)

Hints and Tips Dispensing Contractors Issue 47: April 2022 (online)

Hints and Tips Dispensing Contractors Issue 46: January 2022 (online)

Hints and Tips Dispensing Contractors Issue 45: October 2022 (online)

Hints and Tips Dispensing Contractors Issue 44: July 2021 (online)

Hints and Tips Dispensing Contractors Issue 43: May 2021 (online)

Hints and Tips Dispensing Contractors Issue 42: February 2021 (online)

Hints and Tips Dispensing Contractors Issue 41: October 2020 (online)

Hints and Tips Dispensing Contractors Issue 40: July 2020 (online)

Hints and Tips Dispensing Contractors Issue 39: April 2020 (online)

Older editions are available on request