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Electronic repeat dispensing (eRD)

Benefits of eRD

  • GP practice use of Electronic Repeat Dispensing reduces the volume of paper and GP signing time (one digital signature per batch) over repeat prescribing.
  • Reduction in workload in re-signing requested repeat prescriptions.
  • Reduction in the amount of requests/queries coming into the practice.
  • Cancellation at any point during the regime at item or at prescription level.
  • Reduction in medicines waste.
  • 80% of all repeats could be replaced with eRD.

Identifying suitable patients for eRD

Any patient suitable for a repeat prescription could be suitable for electronic repeat dispensing. This includes, but is not limited to, patients:

  • on stable therapy
  • with long term conditions
  • on multiple therapies
  • that can appropriately self-manage seasonal conditions

To support GP Practices in maximising the benefits of EPS and eRD, we can provide NHS numbers of patients who are potentially suitable for eRD, to request this information the following form should be completed and returned to

Please note this data can only be requested by a clinician registered at the practice.

eRD Data Requests Overview

eRD Request Form



eRD Patient Flyer

An A5 flyer suitable for local printing.

If you are a GP Practice, Dentist, Optician or Pharmacy you can place an order via Primary Care Support England (PCSE) via orders.

If you do not work in one of the above but are a Trust, CCG, Local Authority etc, you can order via PCSE on

Waiting Room SlidesThis content can be used individually or as a series of slides.


eRD: An overview

This video was produced in collaboration with NHS Digital. It was created primarily for pharmacies to explain the high level process behind eRD.

We'd love to hear your feedback on the video, so please get in touch at if you have any comments, suggestions etc.

Wessex AHSN has developed a short animation to help the public to be aware of the electronic repeat dispensing service, and its benefits. To watch this short film, and see how a patient (Mo), GP and the Pharmacist all benefit from electronic repeat dispensing visit: 

eRD: a case study from Wessex  AHSN

"Much of the research about electronic repeat dispensing (eRD) was undertaken over 15 years ago when the service was paper based and before the Electronic Prescription Service (EPS). In 2015, in Wessex, we tried to engage practices in our work to adopt eRD at scale and it became clear that we needed an up to date evaluation of the potential efficiencies for general practice. Working with the NHS Business Service Authority (NHSBSA) gave us a valuable snapshot of local, real and up to date benefits of introducing eRD. The data we collected and the calculations in this report resonate with GPs and we now have a number of practices who have gone on to implement eRD successfully and realise those time savings. This work is increasingly important as general practice struggles to cope with the demands placed on it, not least of which is the growing volume of repeat prescriptions."

Electronic Prescription Service (EPS) utilisation dashboard

An ePACT2 dashboard to support local interventions to drive the growth of EPS use

Read more