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Electronic repeat dispensing (eRD)

eRD reduces waste and creates savings across primary care by:

  • reducing time spent by GPs and practice staff on preparing repeat paper prescriptions
  • reducing the number of GP appointments taken up by patients on stable medications
  • improving pharmacy workflows

eRD also enables new and improved reporting on prescribing, medicines use and not dispensed items. 

Analysis of eRD data will reduce overprescribing and complement medicines optimisation initiatives, resulting in what we call ‘efficient eRD’.

Identifying suitable patients for eRD

Any patient suitable for a repeat prescription could be suitable for electronic repeat dispensing. This includes, but is not limited to, patients:

  • on stable therapy
  • with long term conditions
  • on multiple therapies
  • that can appropriately self-manage seasonal conditions

eRD: An overview

This video was produced in collaboration with NHS Digital. It was created primarily for pharmacies to explain the high level process behind eRD.

We'd love to hear your feedback on the video, so please get in touch at if you have any comments, suggestions etc.

eRD: a case study from Wessex  AHSN

"Much of the research about electronic repeat dispensing (eRD) was undertaken over 15 years ago when the service was paper based and before the Electronic Prescription Service (EPS). In 2015, in Wessex, we tried to engage practices in our work to adopt eRD at scale and it became clear that we needed an up to date evaluation of the potential efficiencies for general practice. Working with the NHS Business Service Authority (NHSBSA) gave us a valuable snapshot of local, real and up to date benefits of introducing eRD. The data we collected and the calculations in this report resonate with GPs and we now have a number of practices who have gone on to implement eRD successfully and realise those time savings. This work is increasingly important as general practice struggles to cope with the demands placed on it, not least of which is the growing volume of repeat prescriptions."

Electronic Prescription Service (EPS) utilisation dashboard

An ePACT2 dashboard to support local interventions to drive the growth of EPS use

Read more