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eRD resources for GP practices

Coronavirus (COVID-19) resources

We have a number of new resources on this page to help you during the coronavirus outbreak.

For example, we have produced a new poster for your practice to highlight the benefits of eRD for your patients. You can download our eRD patient poster - COVID-19 version (PDF: 4.7MB) to display on your practice door or in your waiting room.

Information about the eRD resources page

Our GP Assurance team are working in collaboration with prescribers and dispensers to help them realise the benefits of increased eRD use. We've created a library of resources to help you. 


A guide to setting up eRD for SystmOne users from Doncaster CCG:eRD set up guide for SystmOne (PowerPoint: 2.2MB)

A course designed to help you understand how to set up a nominated pharmacy, cancelling items and using the EPS tracker. This course is designed by North East Commissioning Support and suitable for EMIS and SystmOne users.

e-learning course for eRD

A quick reference guide, giving you a summary of the benefits for the NHS, for GP practices, for pharmacies and for patients:Benefits of eRD (PDF: 96KB)

A library of guides on how to get the most from eRD. These include how to identify suitable or eligible patients, cancelling and synching prescriptions, and patient pathway:

eRD patient suitability guide (PDF: 448KB)eRD cancelling and synching prescriptions (PDF: 110KB)eRD patient pathway (PDF: 488KB)

We've been working closely with Wessex AHSN to develop this process. You can view some really useful content on the Wessex AHSN website. Wessex AHSN has also created a helpful eRD handbook:eRD handbook (PDF: 490KB)

The EPS and eRD utilisation dashboard allows GP practices and CCGs to:

  • see the variation in EPS and electronic Repeat Dispensing (eRD) prescribing across GP practices, within a CCG and across CCGs
  • identify the growth opportunity in each area
  • help prioritise potential areas of activity
  • monitor the impact of initiatives to increase EPS and eRD utilisation

The dashboard supports local interventions to help grow EPS utilisation so that patients, prescribing organisations such as GP practices, and dispensing organisations such as pharmacies, experience the potential benefits of increased use of EPS and eRD.

If you're registered, access the EPS Utilisation dashboard on ePACT2.

View a guide on accessing the dashboard (PDF: 398KB)

A series of messages for you to use when communicating with primary care colleagues, stakeholders and patients about eRD:

Key messages for patients (PDF: 115KB)Key messages for dispensers (PDF: 95KB)

A range of resources to help you promote eRD to patients including patient flyers and waiting room slides. 

A poster for patients, setting out the recommendation from NHS England that all suitable patients should be put on to electronic Repeat Dispensing (eRD) as part of the primary care response to coronavirus:eRD patient poster - COVID-19 version (PDF: 4.7MB)

An A5 leaflet to download and print, highlighting the benefits of eRD for patients. Leave these around your practice or pharmacy to promote eRD, or hand them out with other patient literature:eRD patient flyer (PDF: 1MB)

If you're a GP practice you can place an order on the Primary Care Support England (PCSE) website

A series of slides for waiting room plasma and LCD screens, highlighting the benefits of eRD for patients:Waiting room slides (PowerPoint: 96KB)

Suggested content to help you promote the benefits of eRD to your patients through your newsletter, website, letter or text message.

Content for your website or bulletin to help you promote eRD to your patients:Content for your website or bulletin (PDF: 89KB)Suggested letter content for you to communicate the benefits of eRD to your patients:

Patient letter template - COVID-19 version (Word: 21KB)

Suggested email content for you to communicate the benefits of eRD to your patients:Patient email message content - COVID-19 version (PDF: 170KB)Suggested text message content for you to communicate the benefits of eRD to your patients:Patient text message content - COVID-19 version (PDF: 84KB)

A series of suggested posts and hashtags for your social media channels:Suggested social media content - COVID-19 version (PDF: 96.1KB)

We have a number of videos available to help publicise eRD across your digital channels. You can access these on our NHSBSA YouTube channel and embed them into your website or share them on your social media channels.

If you would like a downloadable copy of our videos, email