Information Services

Prescription requests

SICBLs and other provider organisations wishing to request prescriptions need to contact their Integrated Care Board (ICB) (formerly STP) if they want to receive un-redacted copies

Your request should cover no more than a three month period. This will help us respond to requests more quickly.

Make a search request

ICB (formerly STP) and Hospital Trust requests

To make a search request as part of an ICB (STP) or Hospital Trust you need to:

  1. Check the prescription search guidance (Word: 246KB)
  2. Complete the prescription request form (Word: 311KB)

To complete the form, you’ll need to provide certain information which is available from ePACT2.

Prescriber requests 

You'll need to complete the ICB form and forward to your ICB to arrange the request.

To make a search request as a Prescriber you need to:

  1. Check the prescription search guidance (Word: 246KB)
  2. Complete the prescription request form (Word: 311KB)
  3. Forward the form to your ICB to arrange the request

Dispenser requests

To make a search request as a Dispenser you need to:

  1. Check the prescription search guidance (Word: 246KB)
  2. Complete the prescription request form (Word: 311KB)

Patient requests

To complete a search request as a patient you need to submit a subject access request form.

You can find the right form and guidance on how to do this in our subject access request form and guidance (Word: 287KB)

Other requests

Request for information and data proforma (Word: 227KB)Accredited Counter Fraud Specialist request for information and data proforma (Word: 227KB)Guidance (Word: 254KB)

Prescriber queries

If a SICBL or provider organisation believes any prescribing has been incorrectly processed or attributed to their organisation, they can initiate a prescriber query.

  1. Complete the prescriber dispenser report from ePACT2 including details about why you think the prescribing has been incorrectly attributed.
  2. Send the completed form to nhsbsa.prescribingqueries@nhs.net
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