Information Services

Prescription requests

CCGs and other provider organisations wishing to request prescriptions need to contact their Sustainability and Transformation Partnership (STP) (formerly Area Team) if they want to receive un-redacted copies

Your request should cover no more than a three month period. This will help us respond to requests more quickly.

Make a search request

STP (formerly Area Team) and Hospital Trust requests

To make a search request as part of an STP (Area Team) or Hospital Trust you need to:

  1. Check the prescription search guidance (Word: 246KB)
  2. Complete the prescription request form (Word: 311KB)

To complete the form, you’ll need to provide certain information which is available from ePACT2.

Prescriber requests 

You'll need to complete the STP form and forward to your STP to arrange the request.

To make a search request as a Prescriber you need to:

  1. Check the prescription search guidance (Word: 246KB)
  2. Complete the prescription request form (Word: 311KB)
  3. Forward the form to your STP to arrange the request

Dispenser requests

To make a search request as a Dispenser you need to:

  1. Check the prescription search guidance (Word: 246KB)
  2. Complete the prescription request form (Word: 311KB)

Patient requests

To complete a search request as a patient you need to submit a subject access request form.

You can find the right form and guidance on how to do this in our subject access request form and guidance (Word: 287KB)

Other requests

Request for information and data proforma (Word: 227KB)Accredited Counter Fraud Specialist request for information and data proforma (Word: 227KB)Guidance (Word: 254KB)

Prescriber queries

If a CCG or provider organisation believes any prescribing has been incorrectly processed or attributed to their organisation, they can initiate a prescriber query.

  1. Complete the prescriber dispenser report from ePACT2 including details about why you think the prescribing has been incorrectly attributed.
  2. Send the completed form to nhsbsa.prescribingqueries@nhs.net
Information Services Portal (ISP)
ePACT2
Contact us
Data release calendar

Useful links

Resources

Help us improve our website

We’re still developing our website based on your feedback, so please tell us what you think.

Pharmacies, GP practices and appliance contractors

Prescribing, dispensing and payment information for dispensing contractors

Hints and Tips, open days and webinars

Read our quarterly newsletter and find out about open days and webinars

Back to top