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Invoice reconciliation data

Reconcile invoices for FP10 and FP10HP forms

To reconcile forms dispensed by a community pharmacist, you'll need access to the Itemised Prescribing Payment (IPP) Report and the Remuneration Report which you can find within the Information Services Portal (ISP).

View our guide on how to reconcile your invoice

Financial level access is required to complete the invoice reconciliation process.

If you want to see the individual drugs which have been prescribed, you'll need to access ePACT.

FAQs for provider organisations

These guidelines are intended to help in answering some common queries received from provider organisations regarding the provider invoices.

Who do I get to authorise my access to the system?

For access to ePACT and the Remuneration Report, you will need to get a Senior Officer within your organisation to sign the proforma(s) and email in your registration form. NHS Information Services defines a senior officer as your line manager or above. Please note we cannot accept registration forms authorised by the person who is requesting access. For the Information Services Portal, a user registering to access the system should select an authoriser from the list of available authoriser. If no authoriser is listed, or none listed are suitable, the user should free type the email address of their intended authoriser.  View automated registration user guide 

What time period will the invoice cover?

Invoices are issued monthly and cover reimbursement costs (Provider practice prescribing and resources centrally retained) for the month specified on the invoice and the Remuneration costs (dispensing fees and patient charges) for the previous month as these charges are made in arrears. Therefore April’s remuneration costs will appear on May’s invoice and May remuneration costs on June’s invoice and so on.

How are dispensing fees calculated?

The remuneration cost covers fees paid to the contractor for the services provided in dispensing the prescription.  These fees are then charged back to the prescriber organisation either directly for item level fees or shared using a specified sharing method for fees which cannot be directly linked to a prescriber or organisation. The sharing methods used for each element in the Remuneration Report are specified in the Remuneration Report glossary.

Remuneration cost are labelled as dispensing fees on the provider invoice.

What is included in reimbursement cost?

Reimbursement covers the cost of the drugs dispensed on the prescription form. The price reimbursed is based on the following calculation and will be shown in lines 1-4 of the Itemised Prescription Payment Report (IPP) for identified prescribing.

  • Net Ingredient Cost (Drug Tariff Part II, clause 8) of the drug
  • Less the National Average Discount Percentage (NADP)
  • Plus Payment for Consumables (previously known container allowance Drug Tariff Part IV)
  • Plus Out of Pocket Expenses (Drug Tariff Part II, Clause 12)
  • Plus Payment for Containers (Drug Tariff Part IV)

More detailed information about which drugs have been prescribed and a breakdown of the costs, with the exception of payment for consumables, is available in ePACT.

Provider organisations will also receive a percentage share of reimbursement costs which cannot be directly attributed back to a prescriber or organisation.  These cost fall under the category ‘Elements for which resources have been retained centrally’ on the IPP Report and include the following costs: VAT, nationally unidentified prescribing, broken bulk, schedule adjustments, unidentified hospitals, net of cross boundary costs, and out of pocket expenses and payment for containers for national unidentified prescribers.  Elements for which resources have been retained centrally are included in line 7 of the IPP report and are shared on cost across all CCG and provider organisations. Please note no breakdown of this section is available.

Further information on how the IPP report is broken down.

Guidance for reconciling invoices prior to April 2015

The following guides should be used to reconcile invoices prior to April 2015.  Please note that where the guidance refers to logging into the Remuneration Report system, users should now use the Information Services Portal to access this data.

Use this guidance if your organisation has only hospital units:

How to reconcile your hospital trust invoice  - August 2012 to March 2015

How to reconcile your hospital trust invoice - prior to August 2012

Use this guidance if your organisation has both hospital units and provider cost centres:

How to reconcile your hospital trust provider invoice - prior to April 2015

Use this guidance if your organisation only has provider cost centres:

How to reconcile your provider invoice - prior to April 2015