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NHS Community Pharmacist Consultation Service (Minor Illness and Urgent Repeat Medicines Supply pathways)

The NHS Community Pharmacist Consultation Service (CPCS) is a national Advanced Service to refer patients requiring low acuity advice, treatment and urgent repeat prescriptions to community pharmacies.

The service aims to reduce pressure on the primary and urgent care system, particularly Accident and Emergency and GP out of hours. The service will support the integration of community pharmacy into the urgent care system.

Registering and deregistering for the service

If you want to provide the service, you need to register to use the Manage your service (MYS) portal.

If you want to register multiple pharmacies at the same time, email us at nhsbsa.mys@nhs.net.

Registrations are open from 1 September 2019. The service will be live from 29 October 2019. Any claims made for 29 to 31 October 2019 will be processed in November.

The service will replace the NHS Urgent Medicines Supply Advanced Service (NUMSAS) pilot and the NHS111 Digital Minor Illness Referral Service (NHS111 DMIRS) pilot.

If you sign up to CPCS between 1 September 2019 and 11:59pm on 1 December 2019, you'll receive a £900 transition payment. If you sign up between 2 December 2019 and 11:59pm on 15 January 2020, you'll receive £600.

Any registrations after 16 January 2020 will not receive a transition payment. 

If you want to deregister from the service, you will be able to do so via the MYS portal.

Submitting a claim for payment

You will need to use either PharmaOutcomes or Sonar Health to receive referrals and process claims. The MYS portal will be automatically prepopulated with the claim information. You will then be able to verify and submit claims each month.

EPS tokens for exempt patients must still be sent to NHSBSA to be scanned and kept for Post Payment Verification (PPV) purposes.

The NHS CPCS self-assessment framework

The CPCS self-assessment framework (PDF: 469KB) supports pharmacists in reflecting on their knowledge and skills to provide the service.

It highlights the key competencies needed to provide a high quality, person-centred service to people referred to your pharmacy from NHS111.

Supporting documents

Advanced Service Specification – NHS Community Pharmacist Consultation Service (PDF: 508KB)