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Payment information

To help make payment information more transparent, registered pharmacy and appliance contractors can now access payment information via the Information Services Portal (ISP).  

This includes the FP34 Schedule of Payments and a detailed Prescription Item Report.Access is restricted to authorised users.

Access payment information here

View information on who can register for access (52KB)Download the payment information registration form (for authorised users) (245KB)

VAT - Treatment of the Single Activity Fee

We are currently in discussion with HMRC and other key stakeholders about the VAT treatment of the Single Activity Fee and other funding changes introduced from 1st December 2016.

Please note that we are unable to provide any guidance until these discussions are completed.

We acknowledge that the uncertainty in the meantime is an inconvenience for our business partners and are treating this as a matter of priority.

We propose to issue guidance as soon as the VAT treatment of the fees is determined. Once determined, this will apply retrospectively from 1 December 2016

Planned and actual dates for payments and report availability - pharmacy contractors

NHS Prescription Services sends English pharmacists a schedule of payments before payment is made. The aim is to send these out to pharmacists to arrive five working days before the payment date. 

Pharmacists are paid on the first of the month unless this date is a bank holiday or weekend, in which case payment is brought forward to the nearest prior working day. The only exception to this is when 1 April falls on a weekend or bank holiday, in which case payment will be made on the next available working day and not brought forward to 31 March or earlier. This is to meet the Department of Health & Social Care's requirement for a maximum of 12 payments to be made in any one financial year. If the payment date was brought forward to 31 March or earlier, this would result in 13 payments in the financial year.

There may be circumstances where the planned date for dispatch and release onto the ISP is changed.  The table below gives you information about when we plan to send and release your next schedule to you. If you do not receive your payment schedule by the payment date, please call us on 0300 330 1349.

As of  01 November 2018 the planned payment dates are:

 Payment date  Planned or actual  What it is based on  When we plan to send out your schedule and release onto the Information Services Portal
01 November 2018 Actual

Value of August  Schedule

24 October 2018
30 November 2018 Planned

Value of September Schedule

22 November 2018

 

Planned and actual dates for payments and report availability - appliance contractors

NHS Prescription Services sends appliance contractors a schedule of payments before we make payment.  We plan to send this to appliance contractors two working days beforehand, although there may be circumstances where the planned date for dispatch and release onto the ISP is changed.

As of 01 November 2018 the planned payment dates are:

 Payment date  Planned or actual  What the payment is based on  When we plan to send you your schedule and release onto the Information Services Portal 

01 November 2018

 Actual Value of September schedule 25 October 2018
30 November 2018  Planned Value of October schedule 26 November 2018

Quick links

Useful information (900KB)A quick reference guide to the information you need most often.

ISP system requirements, user guides and FAQs

System requirement

How your PC should be set up to access and use the ISP.

Quick start guide (1.7MB)Useful information to introduce you to the system and quickly get you started.

User guide (701KB)Detail on the functionality of the ISP and how to navigate around the system.

FAQs (249KB)

Understanding your prescription item report

These guides will help you to understand the information in the prescription item report.

Prescription item standard user guide:

Pharmacy (258KB)Technical user guide:

Pharmacy (186KB)

Appliance (172KB)

Glossary:

Pharmacy (205KB)

Appliance (174KB)

File specification (155KB)

FAQs:FAQs (196KB)

For enquiries relating to payments or contents of reports, contact NHS Prescription Services at nhsbsa.prescriptionservices@nhsbsa.nhs.uk or on 0300 330 1349.

Support is available Monday to Friday 8am to 6pm excluding Bank Holidays.