My NHS Pension

My NHS Pension lets you manage your NHS pension online. You can register for the service if you:

currently pay into the NHS Pension Scheme
have paid into the NHS Pension Scheme in the past but you no longer do so – for example, if you no longer work for the NHS or you’ve chosen to opt out
are getting NHS pension benefits
have a pension credit record from a divorce or dissolution of a civil partnership
have an adult dependant's pension

You cannot currently register for My NHS Pension if you’re:

a child dependant (opens in a new tab) of a member who has died
acting on a member’s behalf, even if you have Power of Attorney

Sign in to My NHS Pension

When you sign in, you’ll need your username, password and a unique 2 factor authentication (2FA) code. You can choose to get this code by text message or through an app.

Registering for My NHS Pension

If you're registering for the first time, you'll need to enter your:

National Insurance number
8 digit membership number (opens in a new tab) - you can find this on your Total Reward Statement (TRS), any letters from us that are personal to you, or your payslip if you use Electronic Staff Record (ESR)
2 unique registration codes - you can find these on any emails we’ve sent you with information about registering for My NHS Pension, or by contacting us

Steps for registering

On My NHS Pension, select Sign in / Register.
Select Register in the New User Registration box.
Enter your registration information.
Enter the required details.
Create a username and password.
Enter your email address - we recommend using your personal email address, as it’ll be used for recovering your account.
Create your security questions.
Confirm your email address using the email we’ve sent you.

Creating your username and password

When you register, we’ll ask you to create a unique username and password.

Your password must:

be at least 12 characters long
be upper or lower case letters
not include symbols
not include numbers

Entering your email address

We cannot accept your email address if it includes the following special characters:

! “ $ & ‘ * ; : < = > [ \ ] ^ ` { | } ~

If you do not have an email address without these characters you can use, contact [email protected].

Confirming your email address

We’ll send you an email asking you to confirm your email address. It’ll be from [email protected]. If you’ve not received this, check your junk and spam folders.

If you still have not received it, sign in to My NHS Pension and select Resend in the notification bar.

If you do not confirm your email address, we’ll send you a reminder email. You’ll not be able to use some of the features on your account until you do this.

Setting up 2 factor authentication (2FA)

2 factor authentication (2FA) protects your My NHS Pension account by asking for a unique security code each time you sign in.

We’ll ask you to set up 2FA when you create your account and you can choose to get your security codes:

sent by text message
using an authenticator - you’ll need to choose an authenticator app to download to your phone and this will create a code for you

Recovering your account

If you lose access to your 2FA device, you can recover your My NHS Pension account by entering a unique recovery code.

When you register, you’ll get 10 recovery codes. You should make a copy of these and keep them safe. Each code can only be used once.

If you forget your sign in details

When you create your account, we’ll ask you to choose and answer 3 security questions. When you answer these, do not include punctuation or special characters.

If you forget your sign in details, you can regain access to your account by answering your security questions.

Features of My NHS Pension

The features that are available to you in My NHS Pension depend on what type of member you are.

If you have not claimed any of your NHS pension benefits yet, you can:

access your Annual Benefit Statement (ABS)
check your personal details
access your earnings history and employment history
add or change your contact details
add, change or delete your nominations

If you’re currently getting NHS pension benefits, you can:

access details of your pension benefits
check your personal details
access your monthly payslips and P60s
add or change your contact details
update your bank details
add, change or delete your nominations

Making a nomination

Making a nomination (opens in a new tab) gives you a choice about what happens to your NHS Pension benefits after you die.

You can view, add, change or delete your nominations in My NHS Pension. To do this, you should:

select Manage your pension from the main menu
then select Nominations

Your nominations are not currently displayed on your Annual Benefit Statement (ABS) in My NHS Pension.

Get help with My NHS Pension

Our online form is the easiest way to contact us if you need support registering or using My NHS Pension. Choose the 'member' option.
Contact NHS Pensions

You can also contact us by phone.

Phone: 0300 330 1346

Our phone lines are open Monday to Friday, 8am to 6pm.

Find out more about call charges (opens in a new tab).

If you have any questions about your employment or the pension data held in My NHS Pension, you should contact your employer or visit the Membership of the NHS Pension Scheme page for more information.